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Frequently Asked Questions


What Is IPTV And How Do I Use It :

IPTV stands for internet protocol television and its basically the normal tv channels and premium tv channels streamed online over the internet. What you do to access it is once you have paid us you can follow one of our guides we send depending on what device you have and you will in no time be watching all your best premium channels for a great low price

Can I Watch IPTV Anywhere In The World?

Yes, you can watch IPTV from anywhere in the world but you will need to make sure your internet speed is above 3Mbps to watch the channels without any issues.

How Long Does It Take To Activate The Subscription?

We say allow a few hours but this is normally done within a few minutes most of the time. You will receive an email with instructions on how to put the IPTV on the device you choose to put it on.


Can I Run The One Subscription On Multiple Devices?

No, as every subscription runs on 1 device of your choice and therefore meaning you can’t run it on multiple devices at the same time. If you buy a new device or need it putting on a different device let us know and we can activate it on your other devices for you. If you want it on 2 devices at the same time you would need to buy 2 subscriptions.


Do You Offer Refunds?

Yes we offer a refund if we can't resolve your issue with the service but you must let us know within 24 hours of buying our service.

We do recommend your internet speed is above 4Mbps to safely watch the channels without issues and to be honest most homes in the UK are. But you can check here to see your internet speed.

Which devices do you support?

All you need is an internet connection, iptv for firestick, androidbox, smart tv, mag,iPhone, Apple tv or any other android supported device. You will need to install one of the supported app, Login using username and password provided in the email and start watching.


How can i add an additional device to a subscription

Contact us for more details ! We need to know specific details before we can provide you with a quote.


Can I turn my television into a smart TV with an Android TV box device?

Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!


A movie I’m watching often buffers. Why?

At times, you might endure buffering as a result of high traffic or slow speeds on the internet. If buffering issues are persistent, try holding down the “Pause” button for up to 15 seconds before resuming the movie. This often rectifies the buffering issue.


Can my Android/iPhone/iPad be used as a remote control on Device?

You can download a free app called the “XBMC Remote” to browse options on Kodi. It is comprised of a user-friendly keyboard that acts as a remote control on your mobile device.

Why am I having buffering problems on some channels?

To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.

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